These Terms and Conditions are issued by StudyHub Online s.r.o., with its registered office at Jindřišská 937/16, Nové Město, 110 00 Prague 1, Czech Republic, ID No. 11649151, registered in the Commercial Register maintained by the Municipal Court in Prague, file number C 352343 (hereinafter referred to as the "Operator" or "we").
The Operator operates a platform available on the website https://flowlance.com, which serves as an online platform designed to help freelancers manage administrative, billing, payment, and reporting aspects of their business (the "Platform" or "Flowlance").
A User is defined as any natural person who visits and uses the Platform operated by the Operator (hereinafter referred to as "User"). Terms and Conditions refer to these Terms and Conditions of the Operator for the operation and use of the Platform, regulating the mutual rights and obligations between the Operator and Users in relation to the use of the Platform (hereinafter referred to as "Terms").
Users are obliged to familiarize themselves with these Terms. By registering on the Platform, Users confirm that they have read, understood, and agreed to these Terms. Users also agree to these Terms by merely visiting or using the Platform without registration. By clicking "Continue" or accessing or using any part of the Platform or its services, Users agree to these Terms of Service.
To access the services provided on the Platform, Users must create an account through the online registration process and agree to these Terms of Service. During registration, Users will be required to create a password. Users are responsible for protecting their passwords and must not share them with third parties. Passwords can be changed directly in the Flowlance account settings.
Users are solely responsible for any actions performed under their account, regardless of whether these actions were authorized. Flowlance is not liable for any loss or damage resulting from the failure of a User to secure their password or account.
The basic version of Flowlance is completely free for all Users. However, this version is limited in terms of the number of lessons that can be created each month. For a detailed and up-to-date description of the services offered, Users are advised to visit the Pricing page on the Platform.
Paid services are provided as part of individual subscription plans. These services are priced in either local currency or Euros (EUR) and are subject to adjustments based on market changes or temporary promotional offers. Details of pricing and plans are available on the Pricing page.
Subscriptions commence on the date of selection and continue for the chosen term. Subscriptions automatically renew at the end of each term unless canceled by the User before the renewal date. Renewal charges are processed using the same payment method as the original subscription or the last renewal. Users are notified in advance of any changes to the subscription price or Terms of Service.
To cancel a subscription, Users must use the Subscription Management section within their account settings. Cancellation requests via email or chat will not be accepted.
By using Flowlance's billing tools, Users authorize the collection of their personal and payment information, including name, address, phone number, email address, and payment method. Payments for invoices created by Users are processed through third-party payment processors available on the Platform. Users must create and maintain an account with the designated payment processor to ensure proper processing of invoices.
The Operator does not store payment information on its servers. Payments processed through the Platform are subject to the terms of service of the third-party payment processors. Users are responsible for ensuring the validity of their payment processing accounts.
Flowlance is not liable for any losses or damages resulting from payments processed or attempted to be processed through the Platform, including those affected by network errors or other unforeseen circumstances.
Users are solely responsible for any content they post on the Platform. The Operator is not liable for any harm or damages arising from such content. Flowlance reserves the right to review, edit, refuse to post, or remove any content at its sole discretion, without prior notice.
By posting content on the Platform, Users represent and warrant that they hold all necessary rights and permissions to upload, post, and publish the content. Users must ensure that their content does not infringe the intellectual property rights of any third party or violate any applicable laws or regulations.
The Operator retains exclusive ownership of all rights related to the Platform, which is protected under applicable copyright laws and regulations. Users are granted limited rights to use the Platform as specified in these Terms. No other rights, including intellectual property rights, are transferred to Users.
The Operator may revise the features of the Platform over time, including adding, modifying, or removing features. Efforts are made to minimize errors and interruptions, but the Platform may occasionally be unavailable due to maintenance or other factors beyond the Operator's control. In such cases, reasonable efforts will be made to inform Users of scheduled interruptions.
The Operator reserves the right to terminate the operation of the Platform at any time, with Users being informed at least 15 days in advance. The Operator is not liable for any damages caused by interruptions or termination of the Platform.
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